Pre-requisite(s): None 

Course Description:
This course gives an introduction in three main areas: ISO9001 standard, ISO14001 standard and auditing. ISO9000 and ISO14000 families are among the most widely known standards of the International Organisation for Standardization (ISO). They are generic management system standards, which can be applied to all types and sizes of organisation. ISO9000 family has become an international reference for quality management requirements in business operation. The ISO14000 family functions as practical tools for any organisation to provide assurance on environmental issues to external stakeholders. Auditing functions as a management tool for monitoring and verifying the successful implementation of an organisation's quality and environmental policy. In addition to the elaboration of the requirements of the relevant International Standards, case studies will be used to facilitate discussion.